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TOPIC: download pictures

download pictures 5 months 1 week ago #541

  • veronimo
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Hello,
I am a french speech therapist and I have a problem to download pictures in the app. the error message is : "error when picking image" and "unable to find media file". We tried with downolad pictures, photos, and google photos. the same message comes for each.

thank you for your answer
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download pictures 5 months 1 week ago #542

  • Jens
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I added these messages because it crashed again and again.

Can you please try to use a different image picker software? You are probably using something from Google and that gives back unusable filenames.
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download pictures 4 months 3 weeks ago #546

  • veronimo
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thanks for your answer, unfortunatly it doesn't work even with orther images picker software.. is there an other solution in phone parameters for example. it has been working at the beginning...

happy new year !
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download pictures 4 months 1 week ago #553

  • veronimo
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Hello,

Do you have a solution for downloading pictures ? The phone we use is in android system and we can't download anything despite the memory system free.

thank you very much for your answer
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download pictures 4 months 1 week ago #554

  • Jens
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Hello,

can you download the image to the local storage of the device? If possible in the image folder where the gallery or photos are stored?

Jens
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